Academic Quality Procedures

Knowledge University (KNU) – Directorate of Quality Assurance (DQA)

Overview

Academic Quality Procedures at Knowledge University (KNU) define the systematic processes used to monitor, evaluate, and enhance the quality of teaching, learning, and academic programs. These procedures ensure that all academic activities are aligned with institutional standards, national regulations, and international best practices.

The Directorate of Quality Assurance (DQA) oversees the implementation of these procedures to promote a culture of continuous improvement and academic excellence across the university.

Core Objectives

Academic Quality Procedures aim to:

Maintain high standards of teaching and learning.
Ensure alignment with learning outcomes and program objectives.
Monitor academic performance and student achievement.
Support continuous improvement and innovation.
Strengthen accountability and transparency across all academic units.

Key Quality Processes

KNU implements a set of integrated procedures to ensure academic quality:

1. Course Planning and Approval

Development and approval of course specifications.
Alignment of Course Learning Outcomes (CLOs) with Program Learning Outcomes (PLOs).
Review and endorsement by department and college committees.

2. Teaching Delivery Monitoring

Class observation (scheduled and unscheduled).
Monitoring of LMS usage and course materials.
Verification of adherence to teaching plans.

3. Assessment and Examination Control

Approval of assessment plans and mark distribution.
Moderation of exam papers and grading.
Monitoring of examination procedures and integrity.

4. Teaching Evaluation

Student evaluation of teaching (each semester).
Peer review and self-evaluation.
Analysis of evaluation results and feedback.

5. Course File Review

Submission and verification of Course Files.
Review of course documentation and evidence.
Analysis of course performance and CLO achievement.

6. Data Analysis and Reporting

Analysis of student results and progression.
Preparation of quality assurance reports.
Use of data for decision-making and improvement.

7. Continuous Improvement Cycle

Identification of strengths and weaknesses.
Development of action plans.
Implementation and follow-up of improvement actions.

Quality Assurance Cycle (PDCA)

Academic quality procedures at KNU follow a continuous improvement model:

Plan: Define objectives, learning outcomes, and teaching strategies.
Do: Deliver teaching and conduct assessments.
Check: Evaluate performance through observation, feedback, and results.
Act: Implement improvements and corrective actions.

Roles and Responsibilities

Directorate of Quality Assurance (DQA):
Oversees policy implementation, monitors compliance, and ensures standardization.
College/Department QA Coordinators:
Implement procedures, collect data, and report outcomes.
Academic Staff:
Deliver courses, participate in evaluation processes, and implement improvements.
Academic Committees:
Review and approve academic processes and quality reports.

Monitoring and Compliance

Regular audits and reviews are conducted by DQA.
Departments are required to submit periodic quality reports.
Non-compliance may require corrective actions and follow-up monitoring.

Continuous Improvement

KNU is committed to ongoing enhancement through:

Staff development and training programs.
Integration of student feedback.
Benchmarking against national and international standards.
Adoption of innovative teaching and assessment methods.

Effective Date

2025-2026